Payment

No, the listed price will be the price you will pay. Including tax. There may only be an additional cost if customers intend to go further than the route stipulated in the itinerary.

No, but we will require that you show ID matching your reservation and also the Order number emailed to you after you make the booking request.
If your booking was made by e-mail, you can show the email.

Our prices are listed in the website, but you can contact us for more detailed information.

Preparation

Wear comfortable clothes. It always depends on the weather. The weather in Madeira varies a lot from place to place, from north to south…

Not much, you can bring some drinks or food for the trip, but we will stop at several places where it will be possible to eat or drink something.

Reservation

You must call 72 hours ahead of your scheduled tour for a full refund. Within 72 hours you will assess a 50% termination fee. No refund will be applied* for cancellations within 24 hours of your tour, or if you decide not to show up.

*Except for medical reasons accompanied by proof.

Yes. Reservations are required for guaranteed spots on all tours.
Reservations help us determine the number of guides we need to ensure that our groups remain manageable and enjoyable, and they allow us to notify you of changes to the tour due to weather or anything that could disturb the tours.

You can make the book by phone or email too.

Weather

If the weather is unsafe for any reason, the trip will be changed or postponed. You will be notified the week of your trip if there are changes due to weather.